Your privacy is very important to us. We at Sensitivus ApS (SENSITIVUS) have some fundamental principles:
- We don’t ask you for personal information unless we think we need it
- We don’t share your personal information with anyone except to comply with the law, develop our products and services, or protect our rights
- We treat your personal information with the highest regard to privacy and security
We respect your right to privacy and security of any data you may submit to us via websites and related services (the “Site”), currently accessible at www.sensitivus.com. The following statement (the “Privacy Policy”) discloses the guidelines we have established for protecting the information you provide to us during your visit to the Site.
The site is owned and operated by:
Sensitivus ApS
Fruebjergvej 3
2100 Copenhagen
Denmark
What information is collected and how is it used?
We only collect personal information about you if you voluntarily choose to share it with us. We do not share, rent or sell information concerning members or other users of the Site to third parties in ways other than disclosed in this privacy statement.
There are several other opportunities on the Site for you to share personal information about yourself. This may include information about you such as your equipment and activities, your biking routes, and contact information. We may also collect your credit card or other payment information if you choose to buy from us. If you choose to share any personal information, we may store it and use it for internal research and other marketing purposes, including e-mailing you with special promotions and other programs of interest. If the information is sent as part of a website evaluation, we may also use the information to contact you about your comments.
When you visit the Site, a cookie will be stored on your computer. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Site. These cookies do not contain any personally identifying information; we may use it to provide features such as personalization, to save member ID and to keep track of a shopping cart. We may also use cookies to assist it in delivering content specific to your interests. Additionally, the Site may use a cookie to remember your log on information during a session on the Site so you don’t have to re-enter it repeatedly during that session. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Not accepting cookies may make certain features of the Site unavailable to you. We may use your IP address to identify you, to administer the Site and to assist in diagnosing problems with the servers for the Site.
Like most standard Web site servers, the Site uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks to analyze trends administer the Site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. In addition, the Site uses Google Analytics as a method of tracking site statistics and user behavior on the Site.
You may decide to send us personally-identifying information in an e-mail message which might contain information or inquiries about products or services. We will use this information to identify you and to respond to the electronic mail. We will only use the information obtained to resolve the issue identified in the e-mail. We never sell e-mail addresses. You may change or request deletion of your personal information by contacting us by email at any time.
We will only share your personal information with third parties if:
- We have your consent;
- We determine that it is required to do so by law; such as in response to a court order or subpoena;
- We find that you are in breach of its terms and conditions or any of its policies or usage guidelines for specific products or services;
- it is necessary in our opinion to do so to prevent, investigate, detect or prosecute criminal offenses or attacks on the technical integrity of the Site or network;
- it is necessary in our opinion to do so to protect the rights, property, or safety of Sensitivus or its employees, the users of its website(s), or the public; or
it is necessary to fulfill your product or service order. We may use a credit card processing company to process your credit card information as required for your order and to ensure that your transaction is secure. This processing company does not retain, share, store or use your personally identifiable information for any other purposes.
Information about you and your use of the Site may be aggregated with other information collected on the Site or otherwise used in ways that do not personally identify you or constitute personally identifiable information. This type of aggregated or statistical information may be used by us to improve the quality of the Site or for other purposes that we may deem appropriate.
What do SENSITIVUS do to protect the data I transmit to the Site?
The Site uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address, as well as critically sensitive information such as your credit card number. In addition, secure servers protect this information using advanced firewall technology.
What can I do to help make sure the security works correctly?
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Site. Please note: If you do not use a SSL-capable browser, you are at risk for having data intercepted. We will not be responsible for any compromise of data that is intercepted due to your use of an unsecured browser.
Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid site identification information for the site you are communicating with, or send information over an unsecured connection. We recommend that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the site you are visiting (secure URLs begin with https:// rather than the normal http://), along with the security symbol of your browser (an open or closed padlock in Mozilla Firefox and Google Chrome or a broken or complete key in Internet Explorer) to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the site to which you are connected. We encourages you to use this to check the validity of any site you connect to using secure communications.
If my credit card company determines that there are fraudulent charges on my account, what should I do?
If your credit card company determines that there are fraudulent charges on your account that are the result of the use of your credit card at the Site and they hold you liable for the unauthorized changes, please contact us immediately.
You should carefully review security/privacy policies of any third party sites accessible from the Site. Other sites accessible through the Site have their own policies and data collection, use, and disclosure practices. Please consult each site’s policies and practice. We are not responsible for the policies or practices of third parties. The information practices of those websites linked from the Site are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information.
Does SENSITIVUS offer opt-out or opt-in services?
Yes. If you choose to stop receiving emails from us, please follow the unsubscribe instructions within each email communication. We will not provide or share any mailing lists or other information about you to another company or service for promotional purposes. Any service related emails generally do not offer an option to unsubscribe as they are necessary to provide the service you requested.
What if information I have previously submitted has changed?
If you need to correct, amend or delete submitted information that is inaccurate please see if that can be done using the Site functions. If not, please contact us by email.
Privacy policy changes
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. In case of a business transaction in which a portion or all of SENSITIVUS’s business is acquired, we will notify you as deemed best and in a timely manner.
Disclaimer
While we continue to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and we cannot ensure or warrant the security of any information you transmit to us. Transmitting personal information is done at your own risk.
Last updated Sep 10th, 2024.